UKMW shop

The UKMW shop is run on the Wordpress platform using the Woocommerce software.

https://www.microwavers.org/main/shop/

Placing an order

Customers can view the items in the shop, add items to their basket and checkout.

Orders will appear on this page:https://www.microwavers.org/main/wp-admin/edit.php?post_type=shop_order and marked as on hold until payment is received. See order 8764 in the screenshot below

There are 3 states an order can be on the system in:

• Blue = order placed but not paid for.

• Gold / brown = order placed and paid for - awaiting despatch by shop manager

• Green = completed

Paypal payment

If payment is taken by Paypal, this will then confirm back to the system that payment has been received.

The system will then mark the order as "paid" and given a gold icon. See order 8837 below.

The system will email the designated shop mananger for the product notifying them that action is required and the treasurer for information.

Paypal will also email the treasurer to confirm payment - the payment reference number will be prefixed with "UKMWshop-"

BACs cheque Payment

If payment is taken by BACs / cheque the order will be marked as "Pending payment" with a blue icon

The system will email the treasurer to say a BACs / cheque order has been placed.

Once the cheque or BACs payment has been received the treasurer should log in and go to https://www.microwavers.org/main/wp-admin/edit.php?post_type=shop_order and click on the order.

On this page,change the order status to "processing" and press "update"

The designated shop manager should NOT process the order until the status is marked as "processing" by the treasurer.

Despatching the order

Once an order has been placed the system will send an email to shop manager (despatcher) for the products ordered and the treasurer.

Once the order has been marked as paid the despatcher (shop manager) should log in to https://www.microwavers.org/main/wp-admin/edit.php?post_type=shop_order.

ONLY orders marked as processing should be despatched - to do this, click on the Name on the order.

The following screen will be shown.

Complete the following:

• Update the status to "completed"

• Copy the Shipping (NOT billing) address for use on the address label

• Print out the invoice by clicking "PDF invoice"

• Press update.

Shipping

Currently we are limiting shipment to UK mainland only.

Customers can tick local collection and won't be charged postage - this can be used for collection at rallies etc.